PRIVACY POLICY

ASND (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act (PDPA) of Singapore.

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with us, including through our website.

1. Scope

This Privacy Policy applies to all individuals who:

  • Contact us or submit enquiries

  • Use our website or forms

  • Engage our services

2. Personal Data We Collect

Depending on your interaction with us, we may collect:

  • Name, email address, and contact number

  • Gender and date of birth

  • Health information, injury history, and medical conditions

  • Medications and exercise readiness information

  • Emergency contact details

  • Training records, performance data, and body measurements

  • Coaching notes and communication history

3. How We Collect Your Data

We generally collect personal data:

  • Directly from you (e.g. forms, messages, consultations)

  • Through authorised representatives

  • Through our website (e.g. enquiry forms such as Typeform)

We only collect data with your consent or where permitted by law.

4. How We Use Your Data

We may use your personal data for the following purposes:

  • Providing and delivering our services

  • Responding to enquiries and managing relationships

  • Scheduling sessions and managing bookings

  • Processing payments

  • Developing and adjusting training programmes

  • Monitoring progress and maintaining training records

  • Ensuring safe participation in training

  • Contacting emergency contacts where necessary

  • Complying with legal and regulatory requirements

5. Disclosure of Personal Data

We may disclose your personal data to:

  • Coaches and personnel involved in service delivery

  • Third-party service providers (e.g. scheduling, payment, communication tools)

  • Healthcare professionals (with your consent where applicable)

  • Emergency contacts or medical providers where necessary

  • Government or regulatory authorities where required by law

6. Withdrawal of Consent

You may withdraw your consent at any time by contacting us.

Please note that doing so may affect our ability to continue providing services to you.

7. Access and Correction

You may request access to or correction of your personal data by contacting us.

A reasonable administrative fee may apply for access requests.

8. Protection of Personal Data

We take reasonable measures to protect your personal data, including:

  • Restricted access on a need-to-know basis

  • Secure storage with reputable cloud providers

  • Use of passwords, encryption, and security measures

However, no system is completely secure.

9. Retention of Personal Data

We retain personal data only as long as necessary for business or legal purposes.

When no longer required, data will be securely deleted or anonymised.

10. Transfers Outside Singapore

We generally do not transfer personal data outside Singapore.

If we do, we will ensure it is protected to standards comparable to the PDPA.

11. Enquiries

If you have any questions or requests, please contact:
hello@asnd.sg

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Continued use of our website or services constitutes acceptance of any updates.

Effective date  :           03/04/2026
Last updated   :           03/04/202626